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At Harland Clarke, everything we do is designed to help you grow your business. Engage your account holders.
Achieve your business goals.

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Insight Center  >>

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Contact Center Case Study : Apr 1, 2020

Patelco Credit Union Puts the Focus on Member Service for Mass Card Reissue

Patelco Credit Union planned a mass reissuance of 160,000 debit and credit cards, it sought an experienced, third-party overflow supplier to provide member support and honor the credit union’s “highest level of service” commitment.     more...
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Loan Marketing Case Study : Mar 31, 2020

Turnkey Trigger-Based Solution Delivers Mortgage and Auto Loan Hot Leads to Bank’s Front Door

A portfolio analysis revealed missed mortgage loan cross-sell opportunities for First American Bank. AcquisitionCX™ monitored three main credit bureaus and notified the bank within 24 hours of when their customers apply for mortgage loans with competitors. First American Bank acted more...
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Account Activation, Check Programs Video : Mar 30, 2020

Engage Customers and Increase Activation with ChecksCX™

There are numerous opportunities to engage customers, but most financial institutions don’t take advantage of even a fraction of them. For institutions looking to increase new account activation and boost their bottom line, it’s critical to engage customers from day more...
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Account Activation, Check Programs Infographic : Mar 13, 2020

The ChecksCX Customer Journey

Many financial institutions struggle with how to get customers to activate their new accounts. Institutions invest considerable time and effort into acquiring new accounts, only to miss out on the essential lifetime value of the account. ChecksCX digital-first account activation more...
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Loan Marketing Blog : Mar 10, 2020

What Does The Recent Fed Rate Change Mean For Mortgages?

Public uncertainty has  created an opportunity you should not miss Fear, uncertainty and oil price wars have driven wave of volatility in the market. The 10-year Treasury note, a key indicator of mortgage rates, plunged to a new low. Mortgage more...
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Data & Analytics, Onboarding Article : Mar 4, 2020

The CX Journey to Customer Lifetime Value

The developing world of customer experience (CX) is pushing financial institutions to adopt a broader view of engagement, one that focuses on being there for customers – analyzing every part of the customer journey –  beginning the moment consumers first more...
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Loan Marketing Blog, Video : Feb 27, 2020

What’s Trending in Lending, Episode 1: Home Equity

After reaching a near 10-year high most financial institutions are experiencing a drastic drop in origination of new home equity lines of credit (HELOCs). What happened to them? How can you get them back? Are there other ways to replace more...
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Data & Analytics, Operational Support, Retention Video : Feb 25, 2020

Episode 9 – Rachel Sets the Rules: 5 Things to Consider Before Choosing A Voice of the Customer Provider

Director of Engagement Solutions, Rachel Scheuerman, shares why the lost art of listening is so important to customer satisfaction. Download the Testimonial more...

Client Insight

  • Garth Griese of Service One on Custom Check Designs

  • Michele Stevens of First Financial on Loan Marketing with Shopper Alert.

  • Craig Lewis of Rio Bank on Instant Card Issuance with Card@Once

  • Tara Smith of Orion FCU on Loan Marketing with Refi Genius

  • Ashley Page of BMO Harris on Contact Center Solutions

  • Joni Walker of Missoula Fed on Email Marketing with HC Digital

  View All Client Stories >>

Solution Videos

  • Simplify instant card issuance with Card@Once


  • Mobile deposits get safer with checks using Photo Safe Deposit™

  • Deliver consistent, high-quality customer experiences with Contact Center Solutions

  • Stand out with custom check products


  • Loan options at your account holders' finger tips


  • Manage risk, track compliance, and be audit ready

Insight Center   View All Solution Videos >>