Business Issue

Engage Customers

Cultivate connections with customers to improve retention and drive loyalty for improved customer experiences.

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For financial institutions, engaging customers is a must. As today’s consumers are faced with a multitude of choices, the competitive landscape is more challenging than ever.

Staying relevant — being there with the products and services customers’ need, when they need them — is key to retaining customers and realizing the full potential of each customer relationship. 

With consumers expecting a positive experience in everything they do, count on Harland Clarke to help your financial institution boost engagement, create exceptional experiences and stand apart from the competition.  

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Find out why investing in new card technology is critical for any financial institution striving to stay top of wallet.

Customers who are fully engaged bring 37% more annual revenue to their primary bank. (Gallup)
The average first-year attrition rate for the top 100 banking institutions is 20%-40%. (The Financial Brand)
54% of consumers say they want direct mail from brands that interest them. (Forbes)

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