Flex with Burst

Harland Clarke's Burst capacity is the short-term, scalable and secure answer to your contact center needs with no long-term commitment required.

Flex with BURST during:
Online and Mobile Banking Conversions
Mergers and Acquisitions
Other events which impact account holders.

Online Banking Support

Online Banking Support

Provide expert support to account holders throughout your conversion process and beyond

M&A

Mergers and Acquisitions

Ensure a seamless merger or acquisition with satisfied account holders and empowered staff

Lead Generation

Lead Generation

Build data-enhanced custom lists, generate leads and nurture them with friendly follow-up calls

Loan Acquisition

Loan Acquisition

Increase your loan acquisition rates with a highly-skilled staff ready to determine eligibility

Onboarding Calls

Onboarding Calls

Nurture account holder relationships with experienced and professional support

Business Continuity

Business Continuity

Get immediate inbound support for account holders in case of a disaster or service disruption

Extended Hours Support

Extended Hours Support

Extend your hours to increase the level of service you provide to account holders

Appt. Setting

Appointment Setting

Meet your strategic growth objectives with focused, dedicated and professional outbound support

Online and Banking Mobile Conversions

Online and Mobile Banking Conversions

Manage conversions and upgrades seamlessly with dedicated, augmented support

Card Reissues

Card Reissues

Ensure successful card reissue campaigns with comprehensive inbound and outbound support

Daily Overflow

Daily Overflow

Handle peaks in inbound call volume while providing exemplary customer service