Flex with Burst

Harland Clarke's Burst capacity is the short-term, scalable and secure answer to your contact center needs with no long-term commitment required.

Flex with BURST during:
Conversion Support
M&A
Data Breach Support
Disaster Recovery

Conversion Support

Conversion Support

Ensure account holder satisfaction and loyalty with inbound or outbound calls during transition

M&A

M&A

Ensure a seamless merger or acquisition with satisfied account holders and empowered staff

Data Breach Support

Data Breach Support

Let your account holders reorder personal or business checks using our secure ordering sites

Disaster Recovery

Disaster Recovery

Get immediate inbound support for account holders in case of a disaster or service disruption

B2B Lead Gen

Lead Gen

Build data-enhanced custom lists, generate leads and nurture them with friendly follow-up calls

EMV Chip Card Support

EMV Chip Card Support

Meet the spike in inbound calls as your account holders switch to new debit and credit cards

After Hours Support

After Hours Support

Answer questions and accommodate account holder requests around the clock

Appt. Setting

Appointment Setting

Provide account holder's peace of mind with professional staff manning the lines

Online and Banking Mobile Conversions

Online and Mobile Banking Conversions

Manage conversions and upgrades seamlessly with dedicated, augmented support

Card Reissues

Card Reissues

Ensure successful card reissue campaigns with comprehensive Inbound and outbound support

Daily Overflow

Daily Overflow

Handle peaks in inbound call volume while providing exemplary customer service

Online Banking Support

Online Banking Support

Provide expert support to account holders throughout your conversion process and beyond

Business Continuity

Business Continuity

Get immediate inbound support for account holders in case of a disaster or service disruption

Onboarding Calls

Onboarding Calls

Nurture account holder relationships with experienced and professional support

Lead Generation

Lead Generation

Build data-enhanced custom lists, generate leads and nurture them with friendly follow-up calls

Loan Acquisition

Loan Acquisition

Increase your loan acquisition rates with a highly-skilled staff ready to determine eligibility