Press Releases

Harland Clarke Named Best Outsourcing Provider For Superior Contact Center Capabilities

SAN ANTONIO (June 17, 2019) — Harland Clarke, a leading provider of omni-channel, customer engagement solutions, has been recognized as the Best Outsourcing Provider by the International Customer Management Institute (ICMI) as part of its Global Contact Center Awards program. This accolade recognizes Harland Clarke’s excellence in delivering best-in-class contact center solutions that provide a competitive differentiator for its clients.

Harland Clarke Holdings Receives an "A" rating for Supply Chain Engagement

SAN ANTONIO (April 15, 2019) -- Harland Clarke Holdings (HCH), a portfolio of companies focused on optimizing client relationships through multiple channels, today announced its supply chain action plan received a top rating after significant progress according to the results from the 2018 CDP supplier survey for enterprise carbon reporting. Over the past 3 years, HCH has built a sustainability strategy for the purposes of all its businesses including Harland Clarke, Valassis, Scantron, and RetailMeNot.

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Harland Clarke Appoints Payments Leader to Executive Team

SAN ANTONIO (Feb. 19, 2019) — Harland Clarke, a leading provider of omni-channel, customer engagement solutions, today announced the addition of Chris Sibila to its leadership team as senior vice president of product management, payment services. Under Chris’s direction, the company will expand its focus on delivering an integrated approach to payments that enables financial institutions to enhance their customers’ onboarding experience and drive immediate activation.

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Harland Clarke Elevates Jana Schmidt to Chief Executive Officer; Bolsters Company’s Focus on Customer Engagement

SAN ANTONIO (Feb. 6, 2019) — Harland Clarke, a leading provider of omni-channel, customer engagement solutions, today announced that Jana Schmidt has been named CEO. Harland Clarke’s strategy is to connect businesses and people how, when and where it matters by delivering payment and marketing services that drive customer engagement in every relevant way across channels to increase acquisition, improve activation, deepen relationships and retain them for the long term.

Harland Clarke Holdings Awarded Highest Honor by San Antonio Business Group on Health

SAN ANTONIO (Dec. 11, 2018) — Harland Clarke Holdings (HCH) is proud to announce that their commitment to quality, organizational health and work/life balance has earned them the highest distinction awarded by the San Antonio Business Group on Health (SABGH) for healthy workplaces. The annual Healthy Workplace Recognition Award is presented in collaboration with the Mayor’s Fitness Council (MFC) to honor San Antonio-based employers who maintain a culture of wellness within their organizations and offer programs to support their employees’ health needs.

Harland Clarke Awarded Prestigious Environmental Management System Certification

SAN ANTONIO (Nov. 27, 2018) — Harland Clarke Holdings (HCH), a group of industry leading companies focused on connecting clients with their customers, today announced it has received the ISO 14001:2015 Environmental Management System certification. This certification reflects the organization’s long-term commitment to environmental protection, transparency, and customer satisfaction.

Harland Clarke Holdings WestRidge Office Named a Top Workplace in 2018

SAN ANTONIO (Oct. 15, 2018) — Harland Clarke Holdings is proud to announce that its commitment to quality, organizational health and work/life balance has earned the company a distinct honor awarded by the San Antonio Express News. The Harland Clarke Holdings WestRidge office and headquarters has been named a San Antonio Top Workplace in 2018.

International Credit Union Day Exclusively Sponsored by Harland Clarke

Platinum LiningSAN ANTONIO (Oct. 9, 2018) — Harland Clarke, a leading provider of omni-channel, member engagement solutions, announced today its proud support of credit unions around the world as the exclusive sponsor of International Credit Union Day. This year marks the 70th anniversary of this annual event, being celebrated on October 18th and hosted by Credit Union National Association (CUNA) and World Council of Credit Unions to commemorate the achievements of the credit union movement.

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Harland Clarke Names Marketing Technology and E-Commerce Leaders to Executive Team

SAN ANTONIO (July 17, 2018) — Harland Clarke, a leading provider of omni-channel, customer engagement solutions, has appointed Rachel Bergman to senior vice president of digital strategy and head of data, analytics and consulting. Jeff Lundal has been appointed as president of its Retail Channels Division. These roles augment Harland Clarke’s current capabilities with the skills and talent necessary to drive innovation for clients and consumers.

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Harland Clarke® Bolsters Leadership Team with Two Executive Appointments

SAN ANTONIO (May 23, 2018) — Harland Clarke, a leading provider of omni-channel, customer engagement solutions, today announced appointments of two key executives: Geoff Thomas as senior vice president, product development; and Carrie Stapp as senior vice president, product management. These newly created, solution-focused positions support Harland Clarke’s enhanced product development and delivery strategies to provide innovative solutions for clients as they engage with their customers.