Executive Vice President and General Manager
Rick Ebrey, Executive Vice President and General Manager, is responsible for leading the Harland Clarke Revenue Segment, which includes driving all sales and client management efforts that support the solutions we sell into financial institutions, investment and wealth management firms, big box retailers and direct to consumers and businesses. Rick is a proven leader of large, matrixed organizations, bringing together critical business functions, including operations, contact center and information technology to ensure cohesive management and strong results.
With more than 25 years of experience, Rick is an expert in evolving payments innovations. Most recently, Rick served as Senior Advisor for Transactis – Mastercard where he supported the New Payment Flows organization with integrated digital bill presentment and payment solutions. Previously with Harland Clarke, Rick served in multiple roles including: President of the Payments Division, Executive Vice President of Sales and Marketing, and Senior Vice President of Major Markets. After serving in the US Army, Rick started his career with Harland Clarke in 1994 as Production Supervisor in Seattle, WA. He rejoined the company in 2020.
Rick earned his Bachelor of Science degree in Economics from Oklahoma State University. He also attended the Executive Education Programs at Harvard University and Northwestern University and the General Management Leadership Program at Columbia University.
SVP, Chief Product & Strategy Officer
SVP, Chief Operating Officer
Lauren Kirkley, SVP, Chief Operating Officer, is responsible for all of Harland Clarke’s key execution and support processes, including Contact Center Services, manufacturing and IT. With her team, Lauren’s focus is on optimizing the company’s processes in line with the changing needs of the clients, consumers and businesses Harland Clarke serves. In addition, Lauren oversees the company’s strategic growth initiatives and other areas to support technology and process advancements across the business.
With more than 15 years of experience, Lauren brings extensive expertise in operational performance management, human resources leadership and business transformation. Most recently, she served as Chief Business Performance Officer for Engie Insight (previously Ecova), where she directed operational performance assessments, drove company-wide transformation programs and led key employee engagement efforts, including human resources, change management and corporate responsibility. She also previously served as the Vice President of Internal Audit for Ecova where she was responsible for developing and executing the company’s internal audit plans. Prior to joining Ecova, Lauren spent 10 years with Harland Clarke Holdings, holding several leadership positions including Vice President of Internal Audit. Her experience also includes two years of business process and risk consulting at Andersen LLP.
Lauren holds a bachelor’s degree in financial management from Clemson University. She is passionate about giving back to the community and serves as a mentor for her local elementary school system.