Checking accounts continue to top the list of financialservices used by small businesses. Small businesses need control,security, and convenience. Many have built processes around paperchecks versus electronic banking and are reluctant to change.
Harland Clarke gives your employees the tools they need to manage the needs of small business accountholders. Our complete product line of manual and computer checks, deposit solutions and accessories is supported by collateral to encourage sales and facilitate reporting and online ordering.
Business Referral Check Programs
Harland Clarke offers high-touch outsourcing solutions that give business accountholders more convenient access to payment products and forms, while allowing your staff to focus on more profitable activities.Our contact center agents have expertise in accounting software products and know the right questions to ask in order to assist accountholders, generate greater cross-sell revenue and reduce discretionary waives.
Retention Marketing Program
Convenience is the number one reason business check users order and continue to order from a preferred check source. With Harland Clarke’s Retention Marketing Program, the likelihood the accountholder will remain loyal to the institution for checks and related products increases and defection rates drop. Our business-direct ordering program leverages the power of targeted, one-to-one marketing and direct mail. Improved check retention rates and cross-sell opportunities make each accountholder more profitable.Business Orders: Online & Phone
Harland Clarke offers a suite of web-based ordering applications for your online banking. These easy-to-use applications allow employees and business accountholders to order checks and accessories and conduct real-time order inquiries. In addition, the user experience has been optimized to ensure appropriate suggestive sales and cross-selling of complimentary products. Equally important, the tools are designed to be integrated with your web site. Accountholders see your brand and identify these convenient solutions with your institution.
Our contact center capabilities provide comprehensive support and convenience to accountholders, while increasing your efficiency. Accountholders can submit reorders and check order status 24/7 by using integrated voice response telephone systems.
