Harland Clarke was named a 2008 recipient of the Corporate Business Achievement Award at this year’s National Postal Forum. The award recognizes the business partnership of a company with the U.S. Postal Service (USPS), as demonstrated by its use of postal products and services that strengthen and grow its business. Harland Clarke’s relationship with the USPS started more than 130 years ago and has always been based on a spirit of cooperation in delivering outstanding service and winning results to the customers the two entities share.
“We consider the U.S. Postal Service an invaluable partner in fulfilling the needs of our clients and their account holders,” said Dan Singleton, Harland Clarke’s executive vice president and chief operating officer. “The decisions we make about package design, sortation systems, labels, barcodes and other delivery components are made only after extensive discussions with the USPS.”
Harland Clarke’s business model is performance excellence. This has driven the company’s close working relationships with suppliers. “We are in constant pursuit of continually improving the experience of our clients,” noted Carol Kliewer, director of logistics and distribution for Harland Clarke. “By working collaboratively with the U.S. Postal Service, we are helping ensure great customer service at every delivery touch point.”
The Corporate Business Achievement Award is one of three best-in-class award categories recognizing a select group of customers at the annual National Postal Forum. The other two categories are the Creative Business Solutions Award and the Strategic Business Development Award.